Refund policy

Due to the collectible nature of our items, Products are not guaranteed to be within expiration periods, and in most cases will see discounts in the event items currently on hand have expired or gone past their best by date. Please contact us directly for information on current product dating. Returns are accepted for items returned in original condition. Contact us directly to inquire.

Food items are final sale / no returns. Refunds will be given on a case by case basis, depending on the circumstance. We reserve the right to refuse issuing a refund if we find the circumstance to not be in our control.

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.

To complete your return, we require a receipt or proof of purchase.

To start a return, you can contact us at info@dopeexotics.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach us, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@dopeexotics.com.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Info@dopeexotics.com

Item(s) Missing/ Wrong Item(s)
Please inspect your order upon reception and contact us immediately if you receive the wrong item(s) or part of your order is missing, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.